Michael Stampfel is the owner of West Broad Nutrition, a health shop popular in Athens and the UGA community for its loaded teas and protein shakes. His store is located in West Broad Market — the same shopping center that holds Athens Health & Fitness, Creed Fitness, and Above Barre.
Why did you choose this area to create your storefront?
I knew Athens pretty well. I've been coming to Athens since I was young, going to football games, baseball games, stuff like that. The crazy part is, I've never been down in this shopping center until I started looking for locations, and I was like, "I have no clue where I'm at." I felt like it was a pretty centralized location. You can access downtown, Beechwood, Atlanta Highway, Epps Bridge, campus — you're pretty much in the center of wherever you need to go. So that's why I liked it.
Do you get mostly athletic people coming into West Broad?
Our demographic is a wide variety — people that work out around here, college students, elderly people. We got a whole spectrum of it. So a good mix of people, not specifically just people that go to the gym or college students. It's a good melting pot because of our central location. That's what I've kind of deciphered off of it — we're right in the heart of everything.
"Everyone that works here can pretty much talk to a wall. That's what we look for when hiring people."
Michael Stampfel, Owner — West Broad NutritionWhat do you believe sets you apart from other nutrition shops?
I would say our consistent customer service. We're very inviting, customer-focused, we talk to people, we build relationships — everything like that — and that's not forced. Everyone that works here can pretty much talk to a wall. That's what we look for when hiring people: someone that's outgoing, ambitious, likes to work, and likes to have fun and build those relationships, to talk to people. I think, when it comes to small businesses, that sets us apart for a lot of people.
How has West Broad changed in light of new competitor shops opening up?
You know, they're going to do what they do, and we're going to do what we do. I just know what we've built here is pretty sustainable — it's proven over the last three and a half years. It's one of those things where we haven't changed much. We just kind of focus on what we've got going on and what we've been doing. That's what's built our success. We just know we're the type of people that don't wish bad on other people. As long as the customer is happy, I'm good with it. I don't really focus on it much more after that.
How do you market West Broad, especially to UGA students?
We utilize social media a lot. It's one of those things where everyone has their phone in their hand from the age of 10 to 60, 70 years old — everyone has access to one of these now. As far as social media: Facebook, Instagram, TikTok. I'm not big into TikTok, but all the younger kids are; I'm pushing 30. But my fiancée runs most of that stuff. We used to just pass out flyers around sororities and campus when we were first getting started. It's all about word of mouth, too.
Comments trimmed for length and clarity.